ASAPP Customer Experience Platform (CXP)
Customer experience / contact center softwareA unified, AI-native platform that brings a contact center's tools, data, and teams together to resolve customer issues across voice and digital channels, orchestrating AI agents alongside human agents and enterprise systems.
- Agentic AI agents that listen, reason, and act on customer requests
- Human-in-the-Loop (HILA) workflow for human oversight of AI agents
- Voice and digital channel support with natural conversation
- Interaction Intelligence for a unified customer interaction record